play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3365240536
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Upon verification, you can log in without needing a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for the signal to improve before clicking "send OTP". If you still don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active account number. If your account number has been updated, submit your correct KYC details to the customer support team via email to transfer your account. This process will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not the bonus amount collected. This means you can access your earned gaming rewards, but not the incentives offered as bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Failure to complete this step may hinder your progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some users may experience delays. On average, the process takes between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At play exchange, we offer a wide range of games, enticing bonuses and promotions, a robust loyalty program, and dedicated 24/7 customer support, ready to assist you at any moment. Whether you're an experienced player or just starting out with online gaming, we promise a captivating and rewarding experience. Our platform is designed to provide an unparalleled level of entertainment, with a variety of games to choose from, generous rewards, and a commitment to excellent customer service. As a valued member of our community, you can expect a range of benefits, including exclusive promotions, bonuses, and rewards. Our loyalty program is designed to recognize and reward our most loyal players, providing a sense of belonging and motivation to continue playing. Our customer support team is available 24/7, ready to address any questions or concerns you may have, ensuring that you can focus on having a great time playing your favorite games. At play exchange, we're committed to providing an unforgettable gaming experience. Our platform is designed to be user-friendly, secure, and accessible, allowing you to play from anywhere, at any time. Our games are regularly updated with new titles, features, and challenges, ensuring that you'll always find something new and exciting to play. So why wait? Join us today and discover the thrill of play exchange. With our attractive bonuses, promotions, and loyalty program, you'll be treated to an unparalleled level of entertainment. Our dedicated customer support team is ready to assist you every step of the way, ensuring that you have an unforgettable gaming experience.
Our platform is designed with the user's convenience in mind, offering seamless navigation, robust security measures, and 24/7 customer support to ensure a pleasant and secure gaming experience. We prioritize ease of use, allowing users to quickly and effortlessly access a wide range of games and features. In addition, we provide comprehensive support for a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are swift, convenient, and complication-free. With our platform, users can focus on what matters most - enjoying their favorite games without worrying about the logistics of financial transactions. Our security measures are designed to provide an additional layer of protection for our users, safeguarding their personal and financial information from unauthorized access. Our customer support team is always available to assist with any questions or concerns, providing prompt and effective solutions to ensure a smooth and enjoyable gaming experience.